You’ll apply on Softserve’s own site.
About the role
SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, APAC, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work.
ABOUT THE ROLE
In this role, you will define technical direction and lead the delivery of advanced Generative AI and agentic solutions, from multi-agent systems to large-scale NLP pipelines, within SoftServe’s AI and Data Science Center of Excellence, a team of 170+ experts, including Data Scientists, ML Engineers, and Architects. You’ll drive innovation, shape AI strategy for world-leading clients, and ensure solutions scale from prototype to measurable production impact.
Responsibilities
- Define and drive technical vision for AI initiatives using the latest generative AI and agentic frameworks, ensuring alignment with business goals and accelerating innovation across cross-functional teams
- Advance agentic AI capabilities by designing and implementing multi-agent systems using LangGraph, CrewAI, or similar frameworks to enable autonomy and real-world problem-solving at scale
- Foster strong client relationships by identifying opportunities, shaping AI strategies, and translating complex technical concepts into impactful, production-ready solutions
- Build and deploy production-ready AI/ML solutions on major cloud platforms, reducing operational risks and ensuring reliability through close collaboration with MLOps and DevOps teams
- Establish and optimize end-to-end AI development processes, from data pipelines and model training to LLMOps, monitoring, and continuous improvement
- Mentor and guide Data Scientists and ML Engineers, embedding best practices in Generative AI, MLOps, and engineering excellence
- Contribute to thought leadership through technical publications, case studies, and participation in industry events and conferences
Requirements
- Master’s or Ph.D. degree in Computer Science or a related field
- Advanced Python proficiency with hands-on experience in PyTorch or TensorFlow for model development, training, and large-scale experimentation
- Strong knowledge of Generative AI and NLP, including transformer models, LLMs (GPT-4, Claude, Gemini), and fine-tuning methodologies for domain-specific applications
- Experience with agentic AI frameworks such as LangGraph or CrewAI, as well as knowledge of multi-agent system design and autonomous decision-making patterns
- Proven track record of deploying AI/ML solutions to major cloud providers and managing the full ML lifecycle at production scale
- Demonstrated experience leading or mentoring Data Science or ML teams, with the skills to drive technical vision and embed engineering best practices
- Strong client-facing skills, with experience shaping AI strategies and communicating complex concepts to executive and non-technical stakeholders
- Upper-intermediate or higher proficiency in English, both spoken and written
Some of our benefits
- SoftServe University, with learning opportunities, certification support and leadership opportunities to help you grow your skills
- Medical insurance for you and your family
- Food vouchers
- Extra days off
- Dare to Care, our holistic well-being program
- Anniversary Program to celebrate your time with us